Your Satisfaction Guaranteed
If, for any reason, any product does not meet your expectations, return it for an exchange or refund.

Can I return software?
Yes

How do I return an item to BSewinn?
Contact our Customer Service Department for a Return Authorization Number.
Call Toll Free:  1-866-854-9474
(M-F 8 a.m. - 5 p.m. (CT).

Cancellations:
If a cancellation request is made, and the order has not yet shipped, the order may be stopped and a refund made.  However, if the item has already shipped, then the return or exchange process must be followed below.

• It is not necessary to call for a return authorization number (RA#). However, having a RA# speeds up the processing of your return or exchange.
• Send returns via UPS, FedEx, or First Class mail. BSewinn is not responsible for lost returned packages.
• Shipping charges will not be applied for an even exchange of the same item. However, shipping charges will apply to exchanges for new items.
• Damaged or defective merchandise: Contact customer service for replacement.
• Refunds:
  • If your original order was paid by credit card, a credit will automatically be applied to the same credit card.

Send the item you want to return to:

BSewinn
Attn: Returns (Include Return Authorization #)